--- title: "Regular home cleaning: how to book it and what to prepare" description: "How to set up regular home cleaning weekly or every 14 days: scope, products, keys, pets and what to prepare before the first visit." url: https://uklid123.cz/en/blog/pravidelny-uklid-domacnosti-priprava language: en updated: 2026-10-31 publisher: Úklid 1-2-3 (info@uklid123.cz, +420 608 486 486) --- # Regular home cleaning: how to book it and what to prepare before the first visit [Home](https://uklid123.cz) / [Blog](https://uklid123.cz/blog) / Home cleaning Home cleaning # Regular home cleaning: how to book it and what to prepare before the first visit What to settle before ordering regular cleaning, who supplies the products, how to hand over keys and how to prepare your home and pets for the first visit. Úklid 1-2-3 editorial team · Published 31 October 2026 · Last reviewed 31 October 2026 · 8 min read ## In brief - Before ordering, list the rooms, tasks and frequency so that both sides expect the same scope. - Agree in advance who supplies the products and equipment, and mark any surfaces that may only be cleaned with a particular product. - Hand over keys only with a written record of who holds them and how they are returned; keep pets in a separate room during cleaning. - Treat the first visit as a trial: go through the result straight away and report any comments without delay. - Adjust the scope and frequency after the first two or three visits, according to what actually gets dirty at home. Regular home cleaning works well when you clarify three things in advance: what exactly is to be cleaned, how often, and under what conditions. List the rooms and tasks, choose the frequency (most often once a week or once every 14 days), and agree who supplies the products, how keys are handed over and where the pets will be. Before the first visit, clear items off the surfaces and prepare a list of priorities. This guide is for those who want to hand cleaning over to someone else – a company or a person who comes to clean. If you would rather plan the cleaning yourself, a [household cleaning plan by days and weeks](https://uklid123.cz/blog/uklidovy-plan-domacnosti) will help you more. ## Weekly or every 14 days? The frequency depends on how many people live in the flat, whether you have small children or pets, and what you can keep up between visits. There is no single right number; what decides it is how quickly dust, hair and bathroom deposits reappear in your home. - **Once a week** is usually chosen by households with children, a dog or a cat, by those with larger flats, and by people who do not want to clean between visits. - **Once every 14 days** is often enough for smaller flats and for households that manage the dishes, taking out the rubbish and a quick wipe of the bathroom in between. - **Once a month** makes sense mainly as a supplement to your own cleaning, covering the more demanding tasks. You will find a more detailed overview of how often it is worth cleaning individual rooms and appliances in the article [how often to clean a flat](https://uklid123.cz/blog/jak-casto-uklizet-byt) . It is useful as a basis for deciding what to include in every visit and what only occasionally. ## What to clarify before ordering The most common source of misunderstanding is that each side imagines something different by the word “cleaning”. So write down the scope as specifically as possible, ideally room by room. - **Rooms:** which are always cleaned and which only sometimes (e.g. study, cellar, balcony). - **Tasks at every visit:** vacuuming and mopping floors, dusting, bathroom and toilet, kitchen worktop and hob, changing bed linen, taking out the rubbish. - **Occasional tasks:** inside of the fridge, oven, windows, cooker hood. It is good to rotate these so that they fit into the time of the visit. - **What is not to be done:** for example valuable collections, plants, a child's room with a half-built construction set, a computer on the desk. - **Day and time:** a fixed slot (say, every second Thursday morning) is easier to plan than a changing one. - **Whether you will be at home:** this determines how access to the flat and keys are handled. The scope and frequency then determine how much time a visit takes and how much it will cost. You will find current prices in the [price list](https://uklid123.cz/cenik) . What to ask a provider before ordering is summarised in the article [how to choose a cleaning company](https://uklid123.cz/blog/jak-vybrat-uklidovou-firmu) . ## Contract and complaints Ordered cleaning is, in legal terms, generally an activity with a defined result. In § 2587, the Civil Code includes among works also “maintenance, repair or alteration of a thing, or an activity with another result”. Under § 2590, the contractor performs the work “with due care at the agreed time and procures everything needed to perform the work”, unless the parties agree otherwise ( [Act No. 89/2012 Coll., the Civil Code](https://www.zakonyprolidi.cz/cs/2012-89) ). For a household, this results in several practical points: - If the cleaning requires your cooperation (access to the flat, a switched-off alarm), § 2591 provides that the contractor will set you a reasonable deadline. Arrange access in advance, therefore. - Under § 2594, the contractor must point out an unsuitable item that the client hands over for the work – typically a product that is not suitable for a given surface. - Go through the result straight away. Under § 2605, the client may accept the work with or without reservations, and under § 2618 defects should be reported without undue delay. - If you conclude the contract remotely (by e-mail, via a website), § 1829 gives a consumer in general 14 days to withdraw; for a service that began at your express request within this period, a proportionate part of the price is payable under § 1834. If you cannot agree with the provider on a complaint, as a consumer you can use free [out-of-court dispute resolution at the Czech Trade Inspection Authority](https://coi.gov.cz/informace-o-adr/) (ČOI); ČOI states that you should first try to resolve the dispute directly with the business. This is general information, not legal advice – check your specific situation in the provider's terms and conditions or with a lawyer. ## Who supplies the products and equipment Both options are common and both have their advantages. The main thing is to agree this in advance and write it into the order. - **The cleaner supplies the products:** you do not need to buy anything or watch the stock. Ask which products are used, especially if you have allergies, small children or sensitive surfaces. - **You supply the products:** you know what is used in your home. Prepare them in one place and replenish them in time. Whoever supplies the products, several safety principles apply. On its page [When and How to Clean and Disinfect Your Home](https://www.cdc.gov/hygiene/about/when-and-how-to-clean-and-disinfect-your-home.html) , the CDC recommends always reading and following the instructions on the label, ventilating, wearing gloves, not mixing products and storing them out of reach of children and pets. Never combine products containing chlorine with acidic cleaners (for example limescale removers) or with products containing ammonia; more in the article [which cleaning products should never be mixed](https://uklid123.cz/blog/nebezpecne-kombinace-cisticich-prostredku) . Always test a new product first in a hidden spot. If you have surfaces that require special care (natural stone, oiled wood, lacquered furniture, an induction hob), write them on the list together with what they may be cleaned with. Follow the manufacturer's instructions for the given material or appliance. ## Keys and access to the flat With regular cleaning, it often happens that nobody is at home. Access then needs to be arranged securely and traceably. - Agree who specifically will take the key and where it will be kept between visits. - Make a note of the handover and return (date, number of keys, and any chip or code). - Do not hand over a key with a tag bearing your address. - If you have an alarm, agree how it will be switched off, or switch it off yourself for the duration of the cleaning. - Point out any peculiarities: a lock that sticks, windows that should not be opened, or neighbours who should know about the visit. We also recommend asking how the provider proceeds if a key is lost or something is damaged. You should have this information in writing before the first visit. ## Pets during cleaning If a pet is afraid of the vacuum cleaner or strangers, it is good to keep it in one closed room during cleaning, which is cleaned last or on another day. Say in advance what kind of animal it is and whether it may go out of the flat or onto the balcony. - State where the bowls, bed and litter tray are and whether they are to be cleaned. - Point out any terrarium, aquarium or cage that must not be moved. - Cleaning products must not be left loose on the floor after cleaning; the CDC explicitly recommends storing them out of reach of animals. If a child or an animal should nevertheless swallow a cleaning product or get it on themselves, the Toxicology Information Centre has a 24-hour line on 224 91 92 93 or 224 91 54 02 ( [Toxikologické informační středisko](https://www.tis-cz.cz/) ). For an animal, contact a vet as well. ## What to prepare before the first visit The first visit usually takes longer, because the cleaner is only getting to know the flat. You will make better use of the time if you prepare: - Cleared surfaces: clothes, toys, papers and dishes off the worktop and tables. Cleaning is quicker and nothing gets moved elsewhere. - A short list of priorities: what matters most if time does not stretch to everything. - Products and equipment in one place, if you supply them, including a vacuum cleaner with an empty bag or container. - Clean bed linen, if it is to be changed. - Information on where the main water shut-off and fuses are, and your contact details. - Valuables and documents stored away from the rooms being cleaned. After the first visit, go through the result, ideally straight away. Give your comments factually and specifically (“limescale remained by the bath”), so that they can be incorporated into the next visit. ## How to fine-tune cleaning in the following weeks After two or three visits you will know whether the frequency and scope are right. If the bathroom or floors get noticeably dirty between visits, shorten the interval or add tasks. If, on the other hand, there is time left over, add to the rotation things that are done only occasionally. From time to time it is worth supplementing regular cleaning with a more thorough one, for example deep cleaning in spring or before the holidays. If you are considering ordering regular cleaning, the scope of the Úklid 1-2-3 service is described on the page [home cleaning](https://uklid123.cz/sluzby/uklid-domacnosti) . ## Frequently asked questions ### Is it better to have regular cleaning weekly or every 14 days? It depends on the size of your home, the number of people, children and pets, and on what you can keep up yourself. Households with a dog or cat and small children more often choose a weekly interval. Smaller flats, where the dishes are washed regularly and the bathroom is wiped down, often manage with a visit every 14 days. You can adjust the frequency after the first visits according to how quickly your home gets dirty again. ### Do I have to be at home during regular cleaning? You do not, but access to the flat then needs to be arranged in advance. Agree who will take the key, where it will be kept, how the alarm is switched off and what to do if the key is lost. Make a note of the key handover and do not attach a tag with your address. It is practical to be at home for the first visit, so that you can show the flat, your priorities and any surfaces requiring special care. ### Who supplies the cleaning products for regular cleaning? Both options are common: the products are supplied either by the cleaner or by the household. What matters is to agree this in advance and state it in the order. If you have allergies, small children, pets or sensitive surfaces, ask which products will be used, or supply your own. It always applies that you should read the label, ventilate, wear gloves and never mix products. ### What should I do if I am not satisfied with the cleaning? Go through the result as soon as possible and give your comments specifically and without undue delay, as the Civil Code also expects for defects in work. First try to resolve the problem directly with the provider. If you cannot reach an agreement as a consumer, you can submit a free application for out-of-court dispute resolution to the Czech Trade Inspection Authority. This is general information, not legal advice. ## Sources - [Zákon č. 89/2012 Sb., občanský zákoník – Zákony pro lidi](https://www.zakonyprolidi.cz/cs/2012-89) (checked 31 October 2026) - [Mimosoudní řešení spotřebitelských sporů (ADR) – Česká obchodní inspekce](https://coi.gov.cz/informace-o-adr/) (checked 31 October 2026) - [When and How to Clean and Disinfect Your Home – CDC](https://www.cdc.gov/hygiene/about/when-and-how-to-clean-and-disinfect-your-home.html) (checked 31 October 2026) - [Co dělat při akutní otravě – Toxikologické informační středisko](https://www.tis-cz.cz/) (checked 31 October 2026) Prepared by the Úklid 1-2-3 editorial team with the help of AI and verified against the sources listed. Manufacturers' instructions and regulations change: always follow the current wording of the source and the product label. This article is general information, not expert or legal advice. This article was translated from Czech with the help of AI. The sources are in the original language. ## Would you rather not clean yourself? Choose a service and a part of Prague and you will see an estimated price straight away. We will get back to you with a date; the enquiry is non-binding. [Calculate the price and request cleaning](https://uklid123.cz/poptavka) ## Related articles [Home cleaning Home cleaning schedule: what to do daily, weekly, monthly and seasonally A practical cleaning schedule for every day, week, month and season, with a printable table and advice on dividing the work fairly between members of the household. 30 October 2026 · 5 min read](https://uklid123.cz/en/blog/uklidovy-plan-domacnosti) [Home cleaning How often to clean a flat: a guide by room and appliance When to clean the worktop, bathroom, fridge, cooker hood filter or washing machine drum, and why. 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