Personal data protection

1. Data controller

The controller of personal data is Úklid 1-2-3, based in Prague. Contact details: [email protected], tel.: +420 608 486 486.

2. What data we process

We process the following personal data:

  • First name and surname
  • Contact details (telephone, e-mail)
  • Address of the cleaning location
  • Billing details
  • Order history

3. Purpose of processing

We process personal data for the purpose of:

  • Providing cleaning services
  • Communicating with the customer
  • Issuing tax documents
  • Fulfilling legal obligations
  • Improving our services

4. Legal basis for processing

We process personal data on the basis of the performance of a contract, the legitimate interest of the controller and the fulfilment of legal obligations. In some cases, we process it on the basis of consent, which may be withdrawn at any time.

5. Retention period

We retain personal data for as long as necessary to fulfil the purpose of processing, and at least for the period specified by law (usually 10 years for tax documents).

6. Your rights

You have the right to:

  • Request access to your personal data
  • Request rectification or erasure of your personal data
  • Request restriction of processing
  • Object to processing
  • Data portability
  • Lodge a complaint with the supervisory authority (ÚOOÚ, the Czech Office for Personal Data Protection)

7. Data security

We take appropriate technical and organisational measures to protect personal data against accidental loss, destruction, alteration, and unauthorised access or processing.

8. Cookies

Our website uses cookies to ensure the proper functioning of the site and to improve the user experience. By using the website, you consent to the use of cookies.

Last updated: 1 January 2025